Privacy Policy
Draft of October 18, 2026
What we collect
Your phone number (to sign in and to text you about bookings), your service address and its neighbourhood, your booking details, and - if you give it - your email address.
Your card is collected and stored by Stripe, not by us. We keep only Stripe's reference to it.
For providers: the details in your application, availability, service areas and payout account (held by Stripe).
How we use it
To show prices, book and assign visits, take payment, send booking texts and emails, answer support requests, and keep the service safe.
Texts follow your consent and your STOP choice. Emails have an unsubscribe link.
Who we share it with
The provider assigned to your booking sees what they need for the job; your exact address is shared only once they accept.
Service providers who run parts of the app for us: Stripe (payments), Twilio (texts), Resend (email), Supabase (database), Vercel (hosting), Google (address lookup). [LAWYER] Confirm the full list, their locations and cross-border transfer wording.
How long we keep it
[LAWYER] Retention periods for bookings, payments records, support requests and provider documents.
Your choices and rights
Reply STOP to stop texts. Use the unsubscribe link to stop emails.
[LAWYER] Access and correction requests under BC PIPA / PIPEDA, and the privacy officer's contact.
Contact
Use the Help page at tapandfix.com/help.
Tap and Fix Technologies Inc., 715 Kilkeel Pl, North Vancouver, BC V7N 2X2